Last Updated: [09/24/2026]

 

This Privacy Policy (“Policy”) explains how BrixGalaxy (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you visit our website (“Site”) or make a purchase. By accessing the Site or providing your information, you agree to the practices described below.

1. Information We Collect

 

1.1 Information You Provide

We collect personal information that you voluntarily provide when interacting with our Site, including:

• Name

• Email address

• Billing and shipping address

• Payment details (processed securely by third‑party providers)

• Order history

• Customer service messages or inquiries

 

1.2 Information Collected Automatically

When you browse our Site, we may automatically collect:

• IP address

• Device and browser type

• Pages viewed and time spent on the Site

• Cookies and similar tracking data

 

1.3 Information from Third Parties

We may receive information from:

• Payment processors

• Shipping carriers

• Analytics and advertising partners

 

2. How We Use Your Information

BrixGalaxy uses your information to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates and service notifications

• Improve website performance and user experience

• Personalize marketing and product recommendations

• Detect and prevent fraudulent or unauthorized activity

• Comply with legal obligations

We do not sell your personal information.

 

3. How We Share Your Information

We may share your information with trusted third parties, including:

• Payment processors for secure transactions

• Shipping carriers to deliver your order

• Service providers for analytics, marketing, and website functionality

• Legal authorities when required by law

These partners are only permitted to use your information as needed to perform their services.

 

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission or storage is completely secure.

 

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal, tax, and accounting requirements

When no longer needed, information is securely deleted or anonymized.

 

6. Cookies and Tracking Technologies

BrixGalaxy uses cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and usage patterns

• Personalize content and advertising

You may disable cookies through your browser settings, though some features may not function properly.

 

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

• Accessing the data we hold

• Requesting corrections

• Requesting deletion (where legally permitted)

• Opting out of marketing communications

To exercise these rights, contact us using the details in Section 10.

 

8. Children’s Privacy

Our Site is not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.

 

9. Third‑Party Links

Our Site may contain links to external websites. BrixGalaxy is not responsible for the privacy practices or content of third‑party sites.

 

10. Contact Information

For questions regarding this Return Policy or assistance with a return, customers may contact BrixGalaxy’s support team at:

Email: sales@BrixGalaxy.com Customer Support Hours: 9AM-9PM MONDAY-SUNDAY

 

11. Updates to This Policy

BrixGalaxy may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Policy.

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TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, depending on the level of data protection we have activated, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user. Depending on the location from which you access our website, TWIPLA may not collect any information about the device you are using due to our technical settings.

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