BrixGalaxy Shipping Policy

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Last Updated: [02/06/2026]

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This Shipping Policy (“Policy”) explains how BrixGalaxy (“we,” “us,” or “our”) processes, ships, and delivers orders placed through our website (“Site”). By placing an order with BrixGalaxy, you agree to the terms outlined below.

1. Order Processing

1.1 Orders are processed Monday through Friday, excluding holidays.

1.2 Standard processing time is typically 1–3 business days, though delays may occur during high‑volume periods.

1.3 Orders are processed in the order they are received.

1.4 You will receive a confirmation email once your order has been placed and another when your order has shipped.

2. Shipping Methods & Delivery Times

2.1 BrixGalaxy offers several shipping options at checkout. Available methods and estimated delivery times depend on your location.

2.2 Delivery estimates are provided by the carrier and are not guaranteed. Weather, carrier delays, and other unforeseen circumstances may affect delivery times.

2.3 Once an order has been shipped, BrixGalaxy cannot modify the delivery address.

3. Shipping Rates

3.1 Shipping costs are calculated at checkout based on:

• Delivery location

• Package weight and size

• Selected shipping method

3.2 Any promotional or discounted shipping offers will be clearly displayed at checkout.

4. Tracking Information

4.1 Once your order ships, you will receive an email containing tracking information.

4.2 Tracking updates are provided directly by the carrier and may take up to 24 hours to appear.

5. Shipping Restrictions

5.1 BrixGalaxy currently ships to [USA].

5.2 We do not ship to P.O. boxes, military addresses, or restricted regions where carriers cannot deliver.

5.3 Some products may be subject to additional restrictions based on local regulations.

6. Lost, Delayed, or Damaged Shipments

6.1 BrixGalaxy is not responsible for delays caused by carriers, weather, customs, or other factors outside our control.

6.2 If your package is marked as delivered but you cannot locate it, please contact the carrier first, then reach out to us if further assistance is needed.

6.3 If your order arrives damaged, contact BrixGalaxy within 72 hours of delivery with photos of the damage so we can assist.

7. Incorrect Shipping Information

7.1 Customers are responsible for providing accurate shipping details at checkout.

7.2 BrixGalaxy is not responsible for orders shipped to incorrect addresses provided by the customer.

7.3 If an order is returned to us due to an incorrect or undeliverable address, reshipping fees may apply.

8. International Shipping

(If Applicable)

8.1 International orders may be subject to customs duties, taxes, or import fees.

8.2 These charges are the responsibility of the customer and are not included in BrixGalaxy’s shipping rates.

8.3 Customs processing may delay delivery times.

9. Contact Information

For questions regarding this Shipping Policy or assistance with an order, you may contact BrixGalaxy at:

Email: [Insert Email] Customer Support Hours: [Insert Hours]